Shipping and Delivery

We endeavour to process all orders within 48 hours.

Parcels are sent via New Zealand Post or via GoSweetSpot

For books and stationery, standard shipping rate within New Zealand is $10.00 this includes tracking. For rural delivery shipping rate is $14.00 and this includes tracking.

Estimated delivery time within New Zealand is 3-7 working days.

International Shipping: please contact us for a quote.

All stock levels on the website correspond with stock in our Lake Tekapo shop. 
If for any reason the item is not available when processing, the customer will be contacted within 48 hours of order with options to special order or cancel with full refund.

Damaged, defective or incorrect items: There are things that can go wrong with items and these are things we will do our best to fix as soon as we know. If your item is damaged or it is an incorrect item, please get in touch as soon as you can and we will try and fix the situation.